Guarantee Policy: Clean Sidewalks +, LLC wants you to be completely satisfied every time. If, within 24 hours, you are not satisfied, Clean Sidewalks +, LLC will come back to your home or business and re-clean stated items at no additional charge.
Clean Sidewalks +, LLC will maintain at its expense Comprehensive General Liability Insurance. Commercial General Liability Insurance policy limits shall be not less than a Combined Single Limit for Bodily Injury, Property Damage, and Personal Injury Liability of $1,000,000 per occurrence and $2,000,000 aggregate.
Customer agrees to keep site free from objects which may interfere with work and may get damage by pressure water or chemicals. For example, for deck work, please remove all deck furniture; unless noted different in the contract.
Clean Sidewalks +, LLC will not be responsible for damage caused by improper installation, care, and/or maintenance and structural defects.
Every effort is made to be as careful as possible with your items, however, accidents do happen. Damage reports must be made within 2 days.
Customer is responsible for providing running water; unless noted different in the contract.
Customer is responsible for ensuring all windows and doors are closed properly. Clean Sidewalks +, LLC is not responsible for any water which may penetrate these areas.
For residential customers, business and visiting hours fall between the hours of 8 a.m. and 5 p.m. and services are usually completed during this time. For Commercial customers the hours as noted in the “description of services” within the contract.
Clean Sidewalks +, LLC reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations.
Returned checks are subject to a $30 fee. In the event of a returned check, the client must pay the entire invoice and all applicable fees promptly via cash or money order only.
Cancellations must be received 2 days prior to scheduled service or full cleaning fees will be applied.
Customer is responsible for providing a secure work area. We make every effort to inform the public about slippery areas. We are not responsible for slips resulting from conditions beyond our control.
Customer is responsible for making sure all pets and children are kept away from the area (if applicable). Clean Sidewalks +, LLC is not responsible for any harm which may come to children or pets as result.